Trusted Partner in Commercial Insurance
We help businesses, contractors, and property managers across Florida protect what they've built with expert commercial insurance, fast service, and personalized guidance.
Who we help
We serve business owners, contractors, commercial property managers, and community associations across Florida who need personalized, responsive, and trustworthy insurance coverage. Whether you’re launching a new venture, managing a property, or overseeing an association, we’re here to protect what matters most.
What we do
We provide specialized commercial insurance solutions tailored to each client’s unique needs. From policy reviews and coverage compliance to issuing same day certificates and navigating complex requirements, our boutique agency makes insurance simple, fast, and effective.
Our philosophy
We believe in quality over quantity. That’s why we limit our client load to ensure each relationship is personal, responsive, and built on trust. You’ll always know who to call, and you’ll always get the support you need quickly and clearly.
- Trust: We build strong, lasting relationships by being dependable, transparent, and always available when our clients need us.
- Responsiveness: Our in-house team ensures fast turnarounds, delivering same-day service for urgent insurance needs like certificates or policy updates.
- Clarity: We make insurance easy to understand, empowering clients with clear explanations and honest guidance.
- Personalization: Every client receives tailored coverage solutions that fit their specific business, industry, and compliance requirements.
- Commitment: We go beyond policies acting as trusted advisors invested in our clients' long-term success and peace of mind.
Our story
The Beginning
Our story began with a clear need in the insurance industry: more transparency, better service, and real human connection. After years of witnessing clients struggle with slow responses, unclear coverage, and uninvested agents, we decided to do things differently. With over 50 years of combined industry experience, our family set out to create a boutique agency that puts relationships first and simplifies the complex world of commercial insurance.
Building Connections
From day one, our goal was to offer more than just policies we wanted to become trusted advisors. We built our agency around responsiveness, clarity, and care, making sure our clients always know who to call and what to expect. By being intentional and focused, we’ve cultivated meaningful partnerships with contractors, property managers, and community associations who rely on us for specialized support and tailored coverage. Our clients know us by name and that’s exactly how we like it.
The Journey Continues
Today, Townsend Insurance Services stands as a testament to our dedication to personalized service and quality over volume. We’re proud to provide same-day support, thoughtful insurance guidance, and a hands-on approach that other agencies simply can’t match. As we continue to grow, our commitment remains the same: protect our clients, simplify the process, and be the kind of agency you actually enjoy working with.
